IT Satisfy LLC believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
We at IT Satisfy LLC have a one-mail or one-call refund policy. You may request for a refund upon cancelling your subscription within 30 days of purchase of your subscription. Once we receive a request refunds are processed within 2 business days and it typically takes another 3-5 days to be credited to your credit card.
Refunds are only processed after receiving a request via email from the registered email address in our records or a call from the registered phone number. Please send your email to firstname.lastname@example.org We do not process requests over chat.
Terms which may void the refund request.
If you have used technical support services on two or more instances.
If you are requesting for a refund from an email address which isn’t the registered email address.
If you are requesting for a refund to a credit card which wasn’t the same as the one which you used to process payment while placing an order for your subscription.
If you have placed an request by any medium besides email and call.